Cyber Resilience

CVE-2024-6540

Medium

Published: 15 July 2024

Published
15 July 2024
Modified
21 November 2024
KEV Added
Patch
CVSS Score v3.1 5.7 CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:U/C:H/I:N/A:N
EPSS Score 0.0047 65.2th percentile
Risk Priority 12 60% EPSS · 20% KEV · 20% CVSS

Summary

CVE-2024-6540 is a medium-severity Improper Filtering of Special Elements (CWE-790) vulnerability in Otrs Otrs. Its CVSS base score is 5.7 (Medium).

Operationally, ranked in the top 34.8% of CVEs by exploit likelihood; it is not currently listed in the CISA KEV catalog.

EU & UK References

Vulnerability details

Improper filtering of fields when using the export function in the ticket overview of the external interface in OTRS could allow an authorized user to download a list of tickets containing information about tickets of other customers. The problem only…

more

occurs if the TicketSearchLegacyEngine has been disabled by the administrator. This issue affects OTRS: 8.0.X, 2023.X, from 2024.X through 2024.4.x

CWE(s)

Related Threats

No named actor attribution yet. ATT&CK technique mapping in progress for this CVE.

Affected Assets

otrs
otrs
8.0.0 — 2024.5.2

Mitigating Controls

No mitigating controls mapped yet. The per-CVE control annotator has not reached this CVE.

References