Cyber Resilience

CVE-2021-24741

CriticalPublic PoC

Published: 20 September 2021

Published
20 September 2021
Modified
21 November 2024
KEV Added
—
Patch
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CVSS Score v3.1 9.8 CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H
EPSS Score 0.5826 98.2th percentile
Risk Priority 55 60% EPSS · 20% KEV · 20% CVSS

Summary

CVE-2021-24741 is a critical-severity SQL Injection (CWE-89) vulnerability in Schiocco Support Board - Chat And Help Desk. Its CVSS base score is 9.8 (Critical).

Operationally, ranked in the top 1.8% of CVEs by exploit likelihood; it is not currently listed in the CISA KEV catalog; a public proof-of-concept is referenced.

EU & UK References

Vulnerability details

The Support Board WordPress plugin before 3.3.4 does not escape multiple POST parameters (such as status_code, department, user_id, conversation_id, conversation_status_code, and recipient_id) before using them in SQL statements, leading to SQL injections which are exploitable by unauthenticated users.

CWE(s)
CWE-89

Related Threats

No named actor attribution yet. ATT&CK technique mapping in progress for this CVE.

Affected Assets

schiocco
support board - chat and help desk
≤ 3.3.4

Mitigating Controls

Likely Mitigating Controls AI

Per-CVE control mapping for this CVE has not run yet; the list below is derived from the weakness types (CWEs) cited in the NVD entry.

CA-8 Penetration Testing
addresses: CWE-89

Penetration testing uses SQL injection payloads against database interfaces, identifying and supporting fixes for SQL injection weaknesses.

SI-10 Information Input Validation
addresses: CWE-89

Validates query inputs to prevent SQL syntax or command manipulation.

References