Cyber Resilience

CVE-2023-23077

Medium

Published: 01 February 2023

Published
01 February 2023
Modified
27 March 2025
KEV Added
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Patch
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CVSS Score v3.1 6.1 CVSS:3.1/AV:N/AC:L/PR:N/UI:R/S:C/C:L/I:L/A:N
EPSS Score 0.2567 96.4th percentile
Risk Priority 28 60% EPSS · 20% KEV · 20% CVSS

Summary

CVE-2023-23077 is a medium-severity Cross-site Scripting (CWE-79) vulnerability in Zohocorp Manageengine Servicedesk Plus. Its CVSS base score is 6.1 (Medium).

Operationally, ranked in the top 3.6% of CVEs by exploit likelihood; it is not currently listed in the CISA KEV catalog.

Deeper analysis

CVE-2023-23077 is a cross-site scripting vulnerability (CWE-79) affecting Zoho ManageEngine ServiceDesk Plus version 13. It resides in the comment field used when adding a new status comment and carries a CVSS 3.1 score of 6.1 reflecting network attack vector, low complexity, no required privileges, and required user interaction with changed scope.

An unauthenticated remote attacker can supply a crafted comment that executes arbitrary script in the browser of another user who views the affected status. Successful exploitation can result in limited disclosure or modification of information within the application context visible to the victim.

Official advisories and details are published by Zoho at the ManageEngine CVE page and the corresponding Zoho bug-bounty report. The EPSS score remains flat at 0.2567 with no indicated rise after disclosure.

EU & UK References

Vulnerability details

Cross site scripting (XSS) vulnerability in Zoho ManageEngine ServiceDesk Plus 13 via the comment field when adding a new status comment.

CWE(s)
CWE-79

Related Threats

No named actor attribution yet. ATT&CK technique mapping in progress for this CVE.

Affected Assets

zohocorp
manageengine servicedesk plus
13.0

Mitigating Controls

Likely Mitigating Controls AI

Per-CVE control mapping for this CVE has not run yet; the list below is derived from the weakness types (CWEs) cited in the NVD entry.

CA-8 Penetration Testing
addresses: CWE-79

Penetration testing submits XSS payloads to web applications, detecting cross-site scripting flaws for subsequent remediation.

SI-10 Information Input Validation
addresses: CWE-79

Validates web inputs to reject script-related content that could produce XSS.

SI-15 Information Output Filtering
addresses: CWE-79

Output validation against expected content can reject or sanitize script content in generated web pages, reducing XSS exploitability.

References