CVE-2023-23078
Published: 01 February 2023
Summary
CVE-2023-23078 is a medium-severity Cross-site Scripting (CWE-79) vulnerability in Zohocorp Manageengine Servicedesk Plus. Its CVSS base score is 6.1 (Medium).
Operationally, ranked in the top 3.6% of CVEs by exploit likelihood; it is not currently listed in the CISA KEV catalog.
Deeper analysis
CVE-2023-23078 is a cross-site scripting vulnerability (CWE-79) affecting Zoho ManageEngine ServiceDesk Plus version 14. The flaw resides in the comment field used when changing credentials within the Assets module and carries a CVSS 3.1 base score of 6.1 reflecting network attack vector, low complexity, no required privileges, and required user interaction with changed scope.
An unauthenticated attacker can supply malicious input through the affected comment field; when a user views or interacts with the resulting page, script execution occurs in the victim's browser context. Successful exploitation can yield limited disclosure or modification of data accessible to that user and may affect additional users due to the changed scope.
Public advisories and vulnerability details are available from ManageEngine at https://www.manageengine.com/products/service-desk/CVE-2023-23078.html and from the Zoho bug bounty program. The associated EPSS score has remained flat at 0.2621 with no material increase after disclosure.
EU & UK References
- 🇪🇺 ENISA EUVD: EUVD-2023-27178
Vulnerability details
Cross site scripting (XSS) vulnerability in Zoho ManageEngine ServiceDesk Plus 14 via the comment field when changing the credentials in the Assets.
- CWE(s)
Related Threats
No named actor attribution yet. ATT&CK technique mapping in progress for this CVE.
Affected Assets
Mitigating Controls
Likely Mitigating Controls AI
Per-CVE control mapping for this CVE has not run yet; the list below is derived from the weakness types (CWEs) cited in the NVD entry.
Penetration testing submits XSS payloads to web applications, detecting cross-site scripting flaws for subsequent remediation.
Validates web inputs to reject script-related content that could produce XSS.
Output validation against expected content can reject or sanitize script content in generated web pages, reducing XSS exploitability.