Security Resilience

CVE-2023-3527

Avaya Call Management System ≤ 20.0.0.0

Published
18 July 2023
Modified
21 November 2024
Patch / advisory
CVSS Score v3.1 6.8
Click a component to see what it means
Raw vectorCVSS:3.1/AV:N/AC:H/PR:H/UI:R/S:C/C:H/I:L/A:L
EPSS Score 0.0057 46th percentile
Risk Priority 47 floored blend · peak EPSS

CVSS and EPSS are reproduced from their sources (NVD, FIRST EPSS). Risk Priority is our own derived reading, not an NVD score.

Summary

CVE-2023-3527 is a medium-severity Improper Neutralization of Formula Elements in a CSV File (CWE-1236) vulnerability in Avaya Call Management System. Its CVSS base score is 6.8 (Medium).

Operationally, exploitation aligns with the MITRE ATT&CK technique LSASS Memory (T1003.001); ranked at the 46th percentile by exploit likelihood (below the median); it is not currently listed in the CISA KEV catalog.

EU & UK References

Vulnerability Data

A CSV injection vulnerability was found in the Avaya Call Management System (CMS) Supervisor web application which allows a user with administrative privileges to input crafted data which, when exported to a CSV file, may attempt arbitrary command execution on…

more

the system used to open the file by a spreadsheet software such as Microsoft Excel.

CWE(s)

Related Threats

MITRE ATT&CK Enterprise Techniques

T1003.001 LSASS Memory Credential Access
Adversaries may attempt to access credential material stored in the process memory of the Local Security Authority Subsystem Service (LSASS).
T1003.004 LSA Secrets Credential Access
Adversaries with SYSTEM access to a host may attempt to access Local Security Authority (LSA) secrets, which can contain a variety of different credential materials, such as credentials for service accounts.
T1003.005 Cached Domain Credentials Credential Access
Adversaries may attempt to access cached domain credentials used to allow authentication to occur in the event a domain controller is unavailable.
T1003.007 Proc Filesystem Credential Access
Adversaries may gather credentials from the proc filesystem or `/proc`.
T1003.008 /etc/passwd and /etc/shadow Credential Access
Adversaries may attempt to dump the contents of <code>/etc/passwd</code> and <code>/etc/shadow</code> to enable offline password cracking.
T1012 Query Registry Discovery
Adversaries may interact with the Windows Registry to gather information about the system, configuration, and installed software.
Derived from this CVE’s CWE(s) via the direct CWE→ATT&CK cross-walk.

CVEs Like This One

CVE-2025-1041Same product: Avaya Call Management System
CVE-2023-51302Shared CWE-1236
CVE-2023-3493Shared CWE-1236
CVE-2024-27785Shared CWE-1236
CVE-2023-51319Shared CWE-1236
CVE-2023-25611Shared CWE-1236
CVE-2023-47534Shared CWE-1236
CVE-2024-55532Shared CWE-1236
CVE-2025-66834Shared CWE-1236
CVE-2023-36527Shared CWE-1236

Affected Assets

avaya
call management system
≤ 20.0.0.0

Mitigating Controls

Control response

Prevent
Stop it (NIST 800-53)

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Detect
Catch it (NIST detect / respond)

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Harden
Shrink the surface (DISA STIG)

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Validate
Prove the fix (OWASP ASVS)
  • V1.2.10

Mitigating Controls (NIST CSF 2.0) AI

Derived directly from the weakness types (CWEs) cited in the NVD entry via our AI-authored CWE→CSF cross-walk (authority under review) — links open the control.

PR.PS-06 partial match
blocks

Secure SDLC practices directly require output neutralization for untrusted CSV content to block formula injection.

Mitigating Controls (ISO/IEC 27001:2022 Annex A) AI

Derived directly from the weakness types (CWEs) cited in the NVD entry via our AI-authored CWE→ISO cross-walk (authority under review) — links open the control.

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References