Security Resilience

CVE-2023-49547

SQLi in Oretnom23 Customer Support System 1.0

Public PoCSQLi
Published
05 March 2024
Modified
28 March 2025
Patch / advisory
CVSS Score v3.1 9.8
Click a component to see what it means
Raw vectorCVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H
EPSS Score 0.011 66th percentile
Risk Priority 79 floored blend · peak EPSS

CVSS and EPSS are reproduced from their sources (NVD, FIRST EPSS). Risk Priority is our own derived reading, not an NVD score.

Summary

CVE-2023-49547 is a critical-severity SQL Injection (CWE-89) vulnerability in Oretnom23 Customer Support System. Its CVSS base score is 9.8 (Critical).

Operationally, exploitation aligns with the MITRE ATT&CK technique Steganography (T1001.002); ranked in the top 34% of CVEs by exploit likelihood; it is not currently listed in the CISA KEV catalog; a public proof-of-concept is referenced.

The strongest mitigations our analysis identified map to SA-11 (Developer Testing and Evaluation) and SI-10 (Information Input Validation) — see the control section below for these in your framework.

Deeper analysis AI-assisted summary

Synthesised by an AI model from the NVD description and linked references — a reading aid, not an authoritative source.

Customer Support System v1 contains a SQL injection vulnerability, tracked as CVE-2023-49547 and assigned CWE-89, that affects the username parameter processed by the endpoint /customer_support/ajax.php?action=login. The flaw received a CVSS 3.1 score of 9.8, reflecting network-accessible, unauthenticated exploitation with no required user interaction that can result in full confidentiality, integrity, and availability impact.

An unauthenticated remote attacker can supply crafted input to the login action and execute arbitrary SQL commands against the underlying database, enabling data exfiltration, authentication bypass, or modification of records stored by the application. The two public references consist of a GitHub proof-of-concept repository and the original SourceCodester project page for the vulnerable software; neither reference supplies mitigation guidance or patch details.

EPSS scores for the issue have remained low, moving only from a peak of 0.0760 to a current value of 0.0734.

OWASP Top 10 for Web (2025)

EU & UK References

Vulnerability Data

Customer Support System v1 was discovered to contain a SQL injection vulnerability via the username parameter at /customer_support/ajax.php?action=login.

CWE(s)

Related Threats

MITRE ATT&CK Enterprise Techniques

T1001.002 Steganography Command And Control
Adversaries may use steganographic techniques to hide command and control traffic to make detection efforts more difficult.
T1001.003 Protocol or Service Impersonation Command And Control
Adversaries may impersonate legitimate protocols or web service traffic to disguise command and control activity and thwart analysis efforts.
T1003 OS Credential Dumping Credential Access
Adversaries may attempt to dump credentials to obtain account login and credential material, normally in the form of a hash or a clear text password.
T1003.001 LSASS Memory Credential Access
Adversaries may attempt to access credential material stored in the process memory of the Local Security Authority Subsystem Service (LSASS).
T1003.002 Security Account Manager Credential Access
Adversaries may attempt to extract credential material from the Security Account Manager (SAM) database either through in-memory techniques or through the Windows Registry where the SAM database is stored.
T1003.003 NTDS Credential Access
Adversaries may attempt to access or create a copy of the Active Directory domain database in order to steal credential information, as well as obtain other information about domain members such as devices, users, and access rights.
Derived from this CVE’s CWE(s) via the direct CWE→ATT&CK cross-walk.

CVEs Like This One

CVE-2023-49544Same product: Oretnom23 Customer Support System
CVE-2023-49969Same product: Oretnom23 Customer Support System
CVE-2023-50070Same product: Oretnom23 Customer Support System
CVE-2023-49970Same product: Oretnom23 Customer Support System
CVE-2023-49546Same product: Oretnom23 Customer Support System
CVE-2023-49548Same product: Oretnom23 Customer Support System
CVE-2023-49968Same product: Oretnom23 Customer Support System
CVE-2023-5813Same vendor: Oretnom23
CVE-2024-7798Same vendor: Oretnom23
CVE-2024-3445Same vendor: Oretnom23

Affected Assets

oretnom23
customer support system
1.0

Mitigating Controls

Control response

Prevent
Stop it (NIST 800-53)

—

Detect
Catch it (NIST detect / respond)

—

Harden
Shrink the surface (DISA STIG)

—

Validate
Prove the fix (OWASP ASVS)
  • V6.2.5

Mitigating Controls (NIST 800-53 r5) AI

Developer testing and evaluation can discover SQLi flaws before deployment but does not stop their introduction.

Input validation directly stops untrusted data from reaching SQL query construction without neutralization.

Secure engineering principles require parameterized queries and input sanitization that structurally eliminate SQLi.

System monitoring can identify attempted SQLi exploitation via anomalous queries after the weakness exists.

Mitigating Controls (NIST CSF 2.0) AI

Derived directly from the weakness types (CWEs) cited in the NVD entry via our AI-authored CWE→CSF cross-walk (authority under review) — links open the control.

PR.PS-06 mostly match
blocks

Secure SDLC practices directly target injection flaws during coding and review so largely prevent CWE-89 introduction, yet the single broad outcome leaves residual risk from incomplete neutralization techniques or missed edge cases.

PR.AT-02 partial match
blocks

Training raises developer awareness of SQLi risks and can reduce introduction likelihood (partial) but removes none of the actual coding flaw's risk by itself since technical neutralization is still required.

Mitigating Controls (ISO/IEC 27001:2022 Annex A) AI

Derived directly from the weakness types (CWEs) cited in the NVD entry via our AI-authored CWE→ISO cross-walk (authority under review) — links open the control.

removes
removes
removes
removes
blocks

A.5.6 only improves knowledge flow, awareness of threats/patches and access to specialist advice; it does not stop SQL injection from being exploitable in code that still contains the flaw.

References