Raw vector
CVSS:4.0/AV:N/AC:L/AT:N/PR:L/UI:N/VC:L/VI:N/VA:N/SC:N/SI:N/SA:N/E:X/CR:X/IR:X/AR:X/MAV:X/MAC:X/MAT:X/MPR:X/MUI:X/MVC:X/MVI:X/MVA:X/MSC:X/MSI:X/MSA:X/S:X/AU:X/R:X/V:X/RE:X/U:XSummary
CVE-2026-34837 is a medium-severity Missing Authorization (CWE-862) vulnerability in Zammad Zammad. Its CVSS base score is 5.3 (Medium).
Operationally, exploitation aligns with the MITRE ATT&CK technique Exploitation for Privilege Escalation (T1068); ranked at the 8th percentile by exploit likelihood (below the median); it is not currently listed in the CISA KEV catalog.
This vulnerability is AI-related — categorised as Enterprise AI Assistants; in the Privacy and Disclosure risk domain.
The strongest mitigations our analysis identified map to AC-24 (Access Control Decisions) and AC-25 (Reference Monitor) — see the control section below for these in your framework.
OWASP Top 10 for Web (2025)
EU & UK References
- 🇪🇺 ENISA EUVD: EUVD-2026-20568
Vulnerability Data
Zammad is a web based open source helpdesk/customer support system. Prior to 7.0.1, he REST endpoint POST /api/v1/ai_assistance/text_tools/:id contains an authorization failure. Context data (e.g., a group or organization) supplied to be used in the AI prompt were not checked…
more
if they are accessible for the current user. This leads to having data present in the AI prompt that were not authorized before being used. A user needs to have ticket.agent permission to be able to use the provided context data. This vulnerability is fixed in 7.0.1.
- CWE(s)
AI Security AnalysisAI
- AI Category
- Enterprise AI Assistants
- Risk Domain
- Privacy and Disclosure
- OWASP Top 10 for LLMs 2025
- None mapped
- Classification Reason
- Matched keywords: ai
Related Threats
MITRE ATT&CK Enterprise Techniques
CVEs Like This One
Affected Assets
Mitigating Controls
Control response
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- 5 hardening rules · 3 OS baselines
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Mitigating Controls (NIST 800-53 r5) AI
AC-3 directly requires enforcement of authorization decisions on every access request, structurally eliminating missing authorization checks.
AC-24 mandates that access control decisions are applied to each request, preventing bypass of authorization logic.
AC-25 requires a tamperproof, always-invoked reference monitor that ensures authorization checks cannot be omitted.
AC-6 reduces the set of actions reachable without proper authorization, limiting blast radius of missing checks.
Mitigating Controls (NIST CSF 2.0) AI
Derived directly from the weakness types (CWEs) cited in the NVD entry via our AI-authored CWE→CSF cross-walk (authority under review) — links open the control.
Explicitly requires defining, enforcing, and reviewing authorizations and least privilege, directly preventing missing authorization checks.
Mitigating Controls (ISO/IEC 27001:2022 Annex A) AI
Derived directly from the weakness types (CWEs) cited in the NVD entry via our AI-authored CWE→ISO cross-walk (authority under review) — links open the control.
Requiring authentication and credentials before any access occurs eliminates the absence of authorization checks that would otherwise allow an unauthenticated actor to reach protected resources.
Requiring formal authorization of every access request before rights are granted ensures that checks for required permissions are performed, preventing missing authorization checks from being introduced.
Mandatory authorization checks and central records of granted rights ensure that every access attempt is preceded by an explicit decision rather than relying on missing checks.
Segregating the approval of access rights from their implementation provides an independent check that reduces the impact of missing authorization checks in the resulting system configuration.
By requiring competent outsiders to verify that every function enforces the need-to-know principle, the control lowers the likelihood that missing authorization checks persist undetected.
Defining authorization responsibilities and reviewing risk-treatment progress throughout the project lifecycle catches missing authorization checks before the system is deployed.
Hardening callouts derived
Configuration rules from DISA STIG baselines that bear on weaknesses of the type cited by this CVE. Each rule is shown with the relationship its mapping actually records, against the CWE it was authored against. Derived via CVE→CWE over `controls_xwalks` (authoritative rows only; rows rated `none` are excluded).
Oracle Linux 8 (2 rules)
- V-248581 OL 8 must require users to provide a password for privilege escalation. prevents CWE-862
- V-252656 The OL 8 operating system must not be configured to bypass password requirements for privilege escalation. prevents CWE-862
RHEL 7 (2 rules)
- V-251704 The Red Hat Enterprise Linux operating system must not be configured to bypass password requirements for privilege escalation. prevents CWE-862
- V-204429 The Red Hat Enterprise Linux operating system must be configured so that users must provide a password for privilege escalation. prevents CWE-862