Cyber Resilience

CVE-2023-20062

Medium

Published: 03 March 2023

Published
03 March 2023
Modified
21 November 2024
KEV Added
Patch
CVSS Score v3.1 6.5 CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:N/A:N
EPSS Score 0.0019 40.9th percentile
Risk Priority 13 60% EPSS · 20% KEV · 20% CVSS

Summary

CVE-2023-20062 is a medium-severity Exposure of Sensitive Information to an Unauthorized Actor (CWE-200) vulnerability in Cisco Packaged Contact Center Enterprise. Its CVSS base score is 6.5 (Medium).

Operationally, ranked at the 40.9th percentile by exploit likelihood (below the median); it is not currently listed in the CISA KEV catalog.

EU & UK References

Vulnerability details

Multiple vulnerabilities in Cisco Unified Intelligence Center could allow an authenticated, remote attacker to collect sensitive information or perform a server-side request forgery (SSRF) attack on an affected system. Cisco plans to release software updates that address these vulnerabilities.

CWE(s)

Related Threats

No named actor attribution yet. ATT&CK technique mapping in progress for this CVE.

Affected Assets

cisco
packaged contact center enterprise
all versions
cisco
unified contact center enterprise
all versions
cisco
unified contact center express
all versions
cisco
unified intelligence center
≤ 12.6\(2\)

Mitigating Controls

Likely Mitigating Controls AI

Per-CVE control mapping for this CVE has not run yet; the list below is derived from the weakness types (CWEs) cited in the NVD entry.

addresses: CWE-200 CWE-918

Penetration testing attempts to access or extract sensitive data, revealing exposure of sensitive information to unauthorized actors.

addresses: CWE-200

Automated marking applies security attributes to system outputs, making it harder for attackers to exploit unmarked sensitive information leading to unauthorized exposure.

addresses: CWE-200

Proper attribute retention and permitted-value enforcement limits unauthorized actors from accessing sensitive information lacking correct labels.

addresses: CWE-200

Prevents unauthorized exposure of sensitive information by prohibiting untrusted external systems from processing or storing it.

addresses: CWE-200

By enforcing authorization matching prior to sharing, the control reduces the risk of exposing sensitive information to unauthorized actors.

addresses: CWE-200

Review and removal of nonpublic information from publicly accessible systems directly prevents exposure of sensitive data to unauthorized actors.

addresses: CWE-200

Data mining protection mechanisms detect and block unauthorized bulk extraction of sensitive data, directly mitigating exposure to unauthorized actors.

addresses: CWE-200

Literacy training teaches users to recognize and avoid actions that result in unauthorized exposure of sensitive information.

References