Cyber Resilience

CVE-2023-6254

High

Published: 27 November 2023

Published
27 November 2023
Modified
21 November 2024
KEV Added
Patch
CVSS Score v3.1 8.1 CVSS:3.1/AV:A/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:N
EPSS Score 0.0018 39.1th percentile
Risk Priority 16 60% EPSS · 20% KEV · 20% CVSS

Summary

CVE-2023-6254 is a high-severity Insufficiently Protected Credentials (CWE-522) vulnerability in Otrs Otrs. Its CVSS base score is 8.1 (High).

Operationally, ranked at the 39.1th percentile by exploit likelihood (below the median); it is not currently listed in the CISA KEV catalog.

EU & UK References

Vulnerability details

A Vulnerability in OTRS AgentInterface and ExternalInterface allows the reading of plain text passwords which are send back to the client in the server response- This issue affects OTRS: from 8.0.X through 8.0.37.

CWE(s)

Related Threats

No named actor attribution yet. ATT&CK technique mapping in progress for this CVE.

Affected Assets

otrs
otrs
8.0.1 — 8.0.37

Mitigating Controls

Likely Mitigating Controls AI

Per-CVE control mapping for this CVE has not run yet; the list below is derived from the weakness types (CWEs) cited in the NVD entry.

addresses: CWE-522

Training instructs users on protecting credentials from disclosure or unauthorized access.

addresses: CWE-522

Training records for security awareness and role-based training verify education on credential protection practices, tangibly reducing risks from mishandling or exposing credentials.

addresses: CWE-522

Protecting authenticator content from unauthorized disclosure and modification while requiring protective controls addresses insufficiently protected credentials.

addresses: CWE-522

Rules of behavior include credential protection and non-sharing requirements, reducing exposure of insufficiently protected credentials.

addresses: CWE-522

Terminating or revoking credentials stops use of insufficiently protected or lingering credentials post-termination.

addresses: CWE-522

Requiring confidentiality/integrity protection for stored credentials directly mitigates insufficiently protected credentials on disk or in configuration stores.

addresses: CWE-522

Credentials or keys delivered out-of-band are not exposed to interception or inadequate protection on the main transport.

References