CVE-2024-23791
Published: 29 January 2024
Summary
CVE-2024-23791 is a medium-severity Insertion of Sensitive Information into Log File (CWE-532) vulnerability in Otrs Otrs. Its CVSS base score is 4.9 (Medium).
Operationally, ranked at the 33.7th percentile by exploit likelihood (below the median); it is not currently listed in the CISA KEV catalog.
EU & UK References
- 🇪🇺 ENISA EUVD: EUVD-2024-21244
Vulnerability details
Insertion of debug information into log file during building the elastic search index allows reading of sensitive information from articles.This issue affects OTRS: from 7.0.X through 7.0.48, from 8.0.X through 8.0.37, from 2023.X through 2023.1.1.
- CWE(s)
Related Threats
No named actor attribution yet. ATT&CK technique mapping in progress for this CVE.
Affected Assets
Mitigating Controls
Likely Mitigating Controls AI
Per-CVE control mapping for this CVE has not run yet; the list below is derived from the weakness types (CWEs) cited in the NVD entry.
Procedures mandate excluding sensitive data from logs to prevent unauthorized exposure via audit records.
Identifies insertion of sensitive data into logs, allowing detection of unauthorized disclosure.
Cross-organizational coordination enables agreement on what data to include in audit logs, directly reducing insertion of sensitive information.
Identifying logging as a data action allows prevention of sensitive information being inserted into log files.
The process of identifying and eradicating spilled information applies directly to sensitive data inserted into log files.
Specific processing rules for sensitive PII categories commonly include restrictions on logging, making insertion of such data into log files less likely.
PIAs detect planned or existing logging of PII and require removal or protection, preventing insertion of sensitive information into logs.
Limits insertion of sensitive operational details into logs by treating such data as key information requiring protection.